1. Home
  2. FAQ
Frequently Asked Questions

BP99 FAQ — all your questions answered, right here

From login and registration to deposits, withdrawals, bonuses, games, and security — all your common bp99 questions answered simply, on a single page.

Register Now Login
50+
FAQ
8
Categories
In English
All Answers
24/7
Support

What would you like to know about?

Browse the categories below to find your question — bp99's FAQ has all the details.

Registration & Login

Find answers here for account registration, login issues, and password resets.

Deposit & Withdrawal

Learn about deposit and withdrawal methods, processing times, and limits for bKash, Nagad, and Rocket.

Bonuses & Offers

Details on welcome bonuses, reload bonuses, cashback offers, and the referral program.

Games & Betting

Rules and tips for Fish Game, Slots, Live Casino, and Sports Betting.

Security & Privacy

Tips on keeping your account secure, protecting your personal data, and staying safe from fraud.

App & Mobile

A complete guide to downloading and installing the bp99 app and playing games on mobile.

BP99 FAQ — Why do you need this page?

Thousands of players join bp99 every day, and they naturally have a lot of questions — whether it's how to open an account, how long withdrawals take, or how bonus terms work. That's why this BP99 FAQ On this page, we've answered the most common questions in plain, simple English — all in one place.

If you can't find your question here, reach out to our live chat support — we're available 24/7. That said, most common questions are answered right on this BP99 FAQyou'll find it right there.

Tips: Use the category buttons below to find what you're looking for — you'll get answers faster.

Account & Login

All you need to open a new bp99 account is an active Bangladeshi mobile number. Enter your mobile number, password, and referral code (if you have one) in the registration form. Verify with the OTP sent via SMS — and your account is ready. The whole process takes just 2 minutes.

First, double-check that you're entering the correct mobile number and password. Turn off Caps Lock if it's on. If you've forgotten your password, "Forgot your password?" option. Clear your browser cache or try a different browser. If the issue persists, contact us via live chat.

No, only one account can be created per mobile number or device on bp99. If multiple accounts are detected, both may be suspended and your balance could be forfeited. Stick to one account and enjoy all the benefits within the rules.

Mobile verification is enough to start playing. However, identity verification (KYC) may be required for larger withdrawals, which involves submitting a photo of your national ID or passport. This is done entirely for your own protection.

Deposit

Depositing on bp99 is quick and easy. After logging in, go to the "Deposit" option, select your payment method (bKash / Nagad / Rocket), enter the amount, and follow the instructions. Once the payment is complete, your balance will be updated within a few minutes.

The minimum deposit on bp99 starts at just BDT 200 — lower than most other platforms in Bangladesh, making it convenient for new players. The maximum deposit limit may vary depending on the payment method.

Deposits are usually credited within 5–15 minutes. If your balance hasn't updated after 30 minutes, grab your payment transaction ID and contact us via Live Chat. Occasional delays may occur due to network issues.

Withdraw

Withdrawal requests on bp99 are typically processed within 15 minutes to 2 hours. bKash and Nagad are the fastest options. Requests made between 12:00 AM and 6:00 AM may be processed in the morning. Larger amounts may take a bit longer due to verification.

The minimum withdrawal amount on bp99 is BDT 500. Winnings from bonuses require wagering conditions to be met before withdrawal. Your own deposited funds can be withdrawn at any time, as long as the minimum threshold is met.

Common reasons for a rejected withdrawal: unverified account, incorrect payment details, or unmet bonus conditions. If your withdrawal is rejected, the reason will be sent via SMS or notification. Resolve the issue and reapply. Contact live chat if you need further help.

Bonuses & Offers

You'll receive a welcome bonus on your first deposit after registering on bp99. The bonus amount and percentage may vary over time. Make sure the bonus option is active at the time of deposit to claim it. Withdrawals from bonus winnings are available after meeting the turnover requirements.

A wagering requirement refers to how many times you need to place bets before you can withdraw bonus winnings. For example, a 10x wagering requirement means you need to bet BDT 1,000 to withdraw a BDT 100 bonus. This is a standard rule across bp99 and all online gaming platforms.

Invite your friends through the bp99 referral program and earn a bonus when they register and make their first deposit. You'll have a unique referral code in your account to share with friends. The more friends you bring in, the more bonuses you earn.

Games & Betting

bp99 has 500+ games. Main categories:
  • Fish Game: Bangladesh's most popular team-based fishing game.
  • Slot Games: Hundreds of classic and video slots.
  • Live Casino: Baccarat, Roulette, and Blackjack with real live dealers.
  • Sports Betting: Live Sports Betting on cricket, football, tennis, and more.

Bigger fish give bigger rewards. Use powerful weapons to target large fish, and quickly go after special bonus fish (the golden ones) when they appear. Set a budget before you play — pace yourself instead of spending everything at once.

Sports Go to the section and pick your preferred sport. Select an event from the match list, add it to your bet slip, set your stake, and confirm. With live betting, you can also place bets on matches already in progress. Cricket and football are the most popular sports on bp99.

Security & Privacy

Yes, bp99 takes security seriously. We use 256-bit SSL encryption — the same standard used by banks. Your personal and payment information is never sold or shared with third parties. To learn more, Privacy Policy Read.

No bp99 staff member will ever ask for your password, OTP, or payment PIN. If anyone claims to be a bp99 representative and requests this information, it is a scam. Do not share any details, and report it to live chat immediately.

  • Use a strong password — combine numbers, letters, and special characters.
  • Never share your password with anyone.
  • Avoid logging in on public Wi-Fi.
  • Always log out after you're done.
  • Keep two-factor authentication (2FA) enabled.

App & Mobile

bp99 app directly from the Download Page Both Android and iOS versions are available. Do not download from any third-party site or APK store — use only the official page for your security.

Steps to install on Android:
  • Go to Phone Settings > Security > enable "Install from unknown sources".
  • Download Page Download the APK file from the
  • Open the file from your Downloads folder and install it.
  • Once installation is complete, open the app and log in.

Close the app and reopen it. Check your internet connection. Clear the app cache (Settings > Apps > bp99 > Clear Cache). Update the app if you're on an older version. If the problem continues, try the browser bp99.fun/loginLog in to

Still have questions?

This BP99 FAQ If you can't find what you need here, our support team is always ready to help. bp99's goal is to make every player's experience as smooth and enjoyable as possible — so don't hesitate, just reach out via Live Chat.

Bp99 is one of Bangladesh's most trusted online gaming platforms. We believe transparency and honest service are the foundation of a lasting relationship. That's why BP99 FAQwe present all information openly and transparently.

Quick Links
New Registration Log In Withdrawal Guide App Download Game Lobby Sports Betting Betting Fish Game
Help Pages
About Us Terms and Conditions Privacy Policy Responsible Gaming
Support

Our support team is available 24/7 for any issues you run into.

Live Chat — after logging in to the site

Responsible Gaming

For players 18+ only. Play for fun, play responsibly. Details: Responsible Gaming

Today Join bp99

Welcome to the platform trusted by players across Bangladesh. Register, claim your bonus, and start playing.

Register Now Login App Download
বাংলা